Privacy Policy — 5777bt

This Privacy Policy ("Policy") applies to all users who access or use the 5777bt Platform at https://5777bt.club and any associated mobile-optimised interfaces. It describes the practices of 5777bt ("we", "us", "our") as data controller with respect to the collection, use, storage, disclosure, and protection of personal data.

By registering an Account on 5777bt or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read, understood, and agree to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.

This Policy should be read alongside the 5777bt Terms & Conditions, which govern the overall contractual relationship between you and 5777bt. Where a conflict exists between this Policy and the Terms & Conditions with respect to data handling, the more specific provision shall prevail.

5777bt collects personal data from you directly, automatically during your use of the Platform, and in some cases from third-party verification partners. The categories of data we collect are described in the table below.

We do not knowingly collect biometric data, health data, or any other special category of sensitive personal data beyond what is strictly required for age and identity verification purposes.

5777bt uses the personal data we collect for the following purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or establishing an alternative legal basis.

• Account Administration: To create, maintain, and manage your 5777bt Account, process your registration, and authenticate your identity at login.
• Identity & Age Verification (KYC): To verify that you are at least 18 years of age and that the personal details you have provided are accurate, using documents you supply and, where necessary, third-party verification services.
• Processing Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of all transactions on your Account.
• Providing Betting & Gaming Services: To operate the sports betting, live casino, crash games, and slot game features of the Platform, to settle wagers, and to calculate and credit winnings accurately.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited conduct as described in the Terms & Conditions.
• Legal & Regulatory Compliance: To comply with applicable laws, regulatory requirements, and any lawful requests from competent authorities, including the retention of financial and identity records for prescribed periods.
• Customer Support: To respond to your enquiries, resolve account disputes, process complaints, and deliver live chat and email support in English and Bengali.
• Responsible Gaming: To monitor gambling patterns that may indicate problem gambling behaviour, to enforce self-exclusion requests and deposit limits, and to send responsible gaming communications where appropriate.
• Platform Improvement: To analyse aggregated usage data, identify technical issues, conduct A/B testing, and improve the performance, features, and overall user experience of the Platform.
• Marketing Communications: Where you have opted in, to send promotional offers, bonus notifications, tournament announcements, and seasonal campaigns (for example, Eid, BPL, IPL, or T20 World Cup promotions) via email or SMS. You may withdraw your marketing consent at any time through your Account settings.

Where data protection law requires that we identify a legal basis for processing your personal data, we rely on the following bases:

• Contractual Necessity: Processing necessary to perform our contract with you — including account registration, KYC, transaction processing, and service delivery — is carried out on the basis that it is required to fulfil the agreement between you and 5777bt.
• Legal Obligation: Processing necessary to comply with applicable law, including anti-money laundering obligations, age verification requirements, and responses to lawful regulatory or law enforcement requests.
• Legitimate Interests: Processing carried out for purposes of fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where those interests are not overridden by your rights and interests.
• Consent: Processing for direct marketing communications and optional analytics cookies, where you have provided a specific, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing that took place before withdrawal.

5777bt uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device by your browser when you visit the Platform. Cookies do not contain executable code and cannot directly identify you by name unless combined with other data held in your Account.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for core Platform functionality, including maintaining your login session, remembering your language preferences, and enabling secure payment flows. These cookies cannot be disabled without impairing the Platform's operation.
• Performance & Analytics Cookies: Used to collect aggregated information about how users navigate the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve performance and user experience. These cookies are only placed with your consent.
• Functionality Cookies: Used to remember your preferences such as odds format, stake defaults, and notification settings, so that the Platform behaves as you expect on return visits.
• Security Cookies: Used to detect and prevent fraudulent activity, protect against cross-site request forgery, and maintain session integrity.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use core Platform features. For detailed information on the specific cookies placed by our third-party game suppliers (such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming), please refer to their respective privacy documentation.

5777bt does not disclose your personal data to third parties except in the circumstances described below. All third-party service providers with whom we share data are contractually required to handle your information securely and to use it only for the specific purposes for which it was shared.

In the event that 5777bt undergoes a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to the same protections described in this Policy.

5777bt retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention principles apply:

• Active Account Data: Personal data linked to an active 5777bt Account is retained for the full duration of the Account's active status.
• Closed or Terminated Account Data: Following Account closure or termination, identity and financial records are retained for a minimum period of five (5) years in order to satisfy anti-money laundering record-keeping obligations and to support the resolution of any disputes or legal claims that may arise after closure.
• Transaction Records: Records of all deposits, withdrawals, and wagers are retained for a minimum of five (5) years from the date of the transaction.
• Customer Support Communications: Chat transcripts and support ticket records are retained for two (2) years from the date of the last communication in a given case, unless the matter is subject to ongoing legal proceedings.
• Marketing Data: Where you have consented to marketing communications, your contact details and marketing preferences are retained until you withdraw consent or request deletion, after which they are removed from active marketing lists within 30 days.

When personal data is no longer required for its original purpose and no legal obligation requires its continued retention, 5777bt securely deletes or anonymises that data in accordance with our internal data lifecycle procedures.

5777bt takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• SSL / TLS Encryption: All data transmitted between your device and the 5777bt Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. The Platform is accessible exclusively over HTTPS.
• Data Encryption at Rest: Sensitive personal data stored in our databases — including identity documents and financial records — is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to systems that hold personal data is restricted to authorised personnel on a strict need-to-know basis. Multi-factor authentication is required for all internal administrative access.
• Intrusion Detection & Monitoring: Our infrastructure is monitored continuously for anomalous activity, intrusion attempts, and security events. Automated alerts are in place to trigger rapid incident response.
• Penetration Testing: 5777bt conducts periodic security assessments and penetration testing of the Platform to identify and remediate vulnerabilities before they can be exploited.
• Third-Party Security Audits: Key service providers, including our game suppliers and payment processors, are required to maintain their own security certifications and are periodically assessed against our vendor security standards.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 5777bt will notify affected users and relevant authorities in accordance with applicable data protection law, without undue delay.

Subject to applicable law, you have the following rights with respect to the personal data that 5777bt holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and we will respond within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data we hold about you be corrected or updated. For basic Account details (email address, phone number), you may also make corrections directly through your Account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that this right is subject to overriding legal obligations — for example, we are required to retain financial and KYC records for a minimum of five years and cannot erase these at your request during that period.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a dispute regarding its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing based on our legitimate interests, including any profiling carried out on that basis. You also have an absolute right to object to your data being processed for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time through your Account settings or by contacting support. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

We will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable fee may apply. We may need to verify your identity before actioning any request.

The 5777bt Platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. If you are under 18 years of age, you must not register an Account, use the Platform, or submit any personal data to 5777bt.

If 5777bt becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated Account. All funds held in an underage Account will be handled in accordance with our Terms & Conditions and applicable law.

If you believe that a minor has accessed or registered on the Platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.

5777bt reserves the right to update or amend this Privacy Policy at any time. We will notify registered users of material changes by posting a notice on the Platform and, where the change is significant, by sending a notification to your registered email address at least seven (7) days before the change takes effect.

The "Last updated" date at the top of this Policy will always reflect the date on which the most recent version was published. We encourage you to review this Policy periodically to stay informed about how we are protecting your data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 5777bt handles your personal data, please contact our support team using the details below. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days of receipt.

Email:
[email protected]

Live Chat:
Available via your Account dashboard — average response time 2–5 minutes. Our agents are available 24 hours a day, 7 days a week, in English and Bengali.

Postal / Registered Address:
5777bt operates as an offshore online gaming platform. For the registered business address applicable to your jurisdiction, please contact support and we will provide the relevant entity details.